Use the DiSC Sales Action Planner to uncover the DiSC behavioral style of a potential client or an existing customer. Insights gained can be used to:
create successful sales strategies
increase client receptivity
tailor sales presentations
negotiate effectively
close the sale
Available on paper and online in an EPIC account for 4 credits.
C-172 DiSC Sales Action Planner $7.20
Online DiSC Sales Action Planner $11.80
DiSC Management Action Planners
Use the DiSC Management Action Planner to identify a team member's DiSC behavioral style and adjust your management approach for more productive interactions. Learn when to most effectively use Directing, Coaching, Supporting, and Delegating approaches. The Management Action Planner provides an excellent reinforcement to managers trained in Situational Leadership® approaches. Available on paper and online in an EPIC account for 4 credits.
C-082 DiSC Management Action Planner $7.20
Online DiSC Management Action Planner $11.80
DiSC Customer Service Action Planners
Use the DiSC Customer Service Action Planner to identify a customer's DiSC behavioral style and develop appropriate responses to better meet their needs. Then, use the information to:
increase customer satisfaction
address customer concerns
create a successful service plan
gain customer loyalty
Available on paper and online in an EPIC account for 4 credits.
C-092 DiSC Customer Service Action Planner $7.20
Online DiSC Customer Service Action Planner $11.80
DiSC Managing Performance Action Planners
Use the DiSC Managing Performance Action Planner to identify an employee's DiSC behavioral style and gain insight into the employee's goals and fears. Then, based on the employee's willingness and ability, adapt how you manage performance through one of the following approaches:
Direct
Supportive
Combination
Empowering.
Available on paper and online in an EPIC account for 4 credits.
Use the DiSC Talk! Action Planner to help telephone professionals identify a person's DiSC behavioral style while speaking with them on the phone. Then use the information to communicate more effectively, increase customer satisfaction, gain commitment, and identify the best way to follow up.
C-192 DiSC Talk! Action Planner $7.20
DiSC is a registered trademark of Inscape Publishing, Inc.